25-27 ABRIL 2023
MADRID IFEMA

Customer focus: the key to improving processes in organizations

  • 14/02/2020
  • 11:00 - 12:15
  • Comparte esta sesión:

The quality perceived by the client is directly related to the way in which the organization carries out their activities. The implementation of process management has been revealed as one of the tools for improving management, and therefore of quality, more effective and valid for all types of businesses, companies, companies and organizations. All business activities can be considered as processes.